Terms and Conditions

Introduction & Acceptance

Welcome to Lester's Deli! By using our services, you are agreeing to these terms. Please read them carefully.

Definitions

• "We", "Our", "Us" refers to Lester's Deli.
• "You", "User" refers to customers or anyone using our services.

Description of Services

We offer dine-in, pick-up, delivery, catering, and services through Uber Eats.

Payment Terms

• Accepted payment methods include credit cards.
• All prices are subject to local taxes and fees.
• Refunds and cancellations are subject to our return policy outlined below.

Return Policy

At Lester's Deli, we strive to ensure our customers are satisfied with their purchases. Please see our return guidelines below:

• Eligible Items for Return: Only unopened merchandise and packaged products can be returned.
• Time Frame: Items can be returned within 7 days of purchase.
• Condition of Return: Items should be shipped in their original packaging. They can be opened but should remain unused.
• Proof of Purchase: A receipt or proof of purchase is required for all returns.
• Refund Process: Refunds will be processed either to the original method of payment or as store credit, based on the customer's preference.
• Exclusions: We reserve the right to deny returns on certain items, especially opened food products or sale items.
• Return Costs: Return costs may be covered by the customer. In some cases, based on our discretion, we may handle the return costs.
• Damaged or Incorrect Items: If you receive a damaged item or something you didn't order, we'll send you a new item.
• Initiating a Return: To initiate a return, please call us at the contact number provided.

User Responsibilities

• For reservations, please call us.
• Users are expected to maintain a respectful behavior while at the restaurant.
• Users are responsible for ensuring the accuracy of their orders.

Intellectual Property

All brand logos, proprietary recipes, and techniques belong to Lester's Deli and cannot be reproduced without permission.

Liabilities & Warranties

We are not liable for unforeseen events, including food allergies. Users consume at their own risk.

Termination

We reserve the right to refuse service to anyone for any reason at our discretion.

Third-Party Links or Services

Our collaboration with third-party delivery services includes Uber Eats. We are not responsible for any discrepancies or issues arising from third-party services.

Governing Law

These terms and conditions are governed by the laws of Quebec. Our business address is 1057 Bernard Ave, Outremont, Quebec H2V 1V1.

Changes to Terms & Conditions

For updates to our terms and conditions, please refer to this site.

Privacy Policy

For information regarding data collection and privacy, please refer to our Privacy Policy.

Dispute Resolution

In the event of a dispute, users are encouraged to contact us directly to resolve the issue amicably.

Contact Information

LESTER'S DELI OUTREMONT
1057 Bernard Ave, Outremont, Quebec H2V 1V1
TEL: (514) 213-1313